Privacy policy

Data we process

We may process your name, company, business address, email address, telephone number, details of your enquiry, order or meeting booking, and necessary technical log data.

Purposes and legal basis

We use the data to respond to enquiries, manage orders and bookings, provide support, and fulfil our agreements and legal obligations. Processing is based on contract, legal obligation, or our legitimate interest in operating and improving our business service. Web analytics takes place only with your consent.

Processors

We use Netlify for hosting, HubSpot for contact, order and booking flows, YouTube for video content and Webflow as the editorial system for news. Depending on your cookie choice, Google Analytics may be used for web analytics. Form data such as names, email addresses, telephone numbers and message text are not sent to Google Analytics. Marketing measurement is not active on the website.

Retention

We retain data only for as long as required for the purpose, our contractual relationship and applicable documentation requirements.

Your rights

You may request access, correction, deletion, restriction or data portability and object to processing where the relevant conditions apply. You may lodge a complaint with the Danish Data Protection Agency.

Contact

Questions about personal data can be sent to sales@simplewire.io.